The second-generation AirPods Pro are gorgeous, with active noise cancellation that beats the first AirPods Pro, which had already raised the bar, and better battery life.
But then some users started complaining that there were problems with the sound. Most of these involved audio drift, where the sound moves inappropriately between the earbuds or gets out of sync when watching a video, for example. Now, Apple has released updated firmware for the new AirPods Pro.
Other problems involved moving the volume levels up and down without the user wanting to. In other words, something had to change.
Apple has not specifically stated that the new firmware will address these issues, so we can only hope. The new version, according to Apple, brings “bug fixes and other improvements”. This is what it says in a new support document from Apple.
While it doesn’t fix the problem (and my earbuds haven’t suffered from it, so I can’t offer personal experience here), it’s worth having, so how do you get it?
Updates for AirPods work differently on iPhones and Macs, for example. You can’t request the update like you can with those devices. Apple states, “Firmware updates are provided periodically while your AirPods are charging and within Bluetooth range of your iPhone, iPad, or Mac. Since firmware updates are delivered automatically, you don’t need to update your AirPods.”
In other words, your AirPods Pro need to be connected to the other device, but that’s all you can do, aside from practicing with patience.
To check, you need to find out what firmware version your AirPods Pro are currently using. This is Apple’s advice: “Go to Settings> Bluetooth, then tap the Info button next to your AirPods name. Scroll down to the Information section to find the firmware version.
When it is updated, you are looking for the build number 5B58.
I left my AirPods Pro next to my iPhone and the firmware update was installed within an hour, so you may not have to wait long.