Every moment people make choices that affect their lives in one way or another: what time to get up, what to wear to work, what to have for breakfast, etc. Some decisions, like choosing a business partner, are more consequential and lead to bigger changes in our lives. But in any case, having the power to choose is an important right granted to everyone, rich or poor.
That’s why Converge, by becoming the highest-rated fixed network in the Ookla® Speedtest Awards™ for the first and second quarters of 2022, reflects the choice of the majority. Since the price is based on user ratings, it means it reflects customer preference and sentiment.
“It’s a reflection of the total customer experience in terms of quality of service, not just raw speed. It’s also a measure of satisfaction, indicating that customers are happy with the service we provide,” said Jesus C. Romero, Chief Operating Officer of Converge.
Converge achieved the highest average rating given to an ISP by the sample of users using the Speedtest® 5-star rating feature. The Speedtest 5 star rating is a user survey feature that appears after using the Ookla Speedtest.
Ookla®, the company behind Speedtest, is the global leader in mobile and broadband network intelligence, test applications and related technologies. The Top Rated Awards are part of the semi-annual Speedtest Awards, presented by Ookla.
“We are honored to be recognized for these accomplishments that reflect the sentiment of customers. Being people’s network of choice means we’re directing our efforts and investments to the right place. There’s nothing more important than giving people the service they deserve and I’m glad that’s reflected in such ratings,” said Dennis Anthony Uy, CEO and President of Converge.
What did Converge do to earn the title of top rated fixed network? Why has it become the people’s choice?
Extension of coverage
Since 2020, Converge has embarked on an aggressive nationwide rollout of its fiber network. As of the second quarter of 2022, its network had 13.5 million households and 52% household coverage in the Philippines. This means that some 1.3 million fiber ports were deployed in the first six months of 2022 alone.
This year, it is going deep into existing markets in Visayas and Mindanao, as well as existing coverage areas in Luzon to truly make the network accessible to everyone. It already has a presence in Cebu, Mandaue, Lapu-Lapu, Davao and Cagayan de Oro, to name a few.
“We will continue to grow as we aim to meet the connectivity needs of our people,” Uy said.
Powerful and redundant network
Along with its extensive coverage, Converge now has the youngest and most advanced network in the country, enabling it to provide the best broadband experience to customers.
Converge’s total fiber assets, which includes the national backbone and the submarine cable segment, stood at more than 563,000 kilometers as of April 2022.
This home network is equipped with two major redundancy loops – one in Luzon and another in Mindanao – to ensure that it is protected against any localized network outages.
In 2021, the company spent 25 billion pesos in capital expenditure to complete its domestic submarine cable backbone linking Visayas and Mindanao, expand distribution networks nationwide and launch automation initiatives, among others.
“With our network you have high throughput, low latency and very low jitter, it’s perfect for two things: gaming and video. Many Filipinos play online games and we are working on peering to get to these websites as quickly as possible. Video streaming, on the other hand, requires not only high speed but also low jitter,” Romero added.
Bang for your money – Affordability
Even with its investment in its fiber network and its aggressive nationwide expansion, Converge is making sure to offer its service at a price within reach of the average Filipino.
Its flagship product, the FiberX1500, has been upgraded from 50 Mbps to 100 Mbps. Without increasing its prices, it is able to offer more Filipinos an improved fiber broadband experience. This accessibility will allow more people to enjoy a richer digital life.
“It’s not just about winning and gaining prestige. It’s about showing the Philippines that we have what it takes to provide them with the best Internet solutions. Being able to connect to the Internet should no longer be a privilege, but a right for every Filipino. This is why Converge has worked hard over the past few years to bring fast and reliable internet to underserved and unserved areas of the Philippines,” concluded Romero.
To learn more about Converge, visit https://www.convergeict.com/.
Video link: https://cnvrge.co/topratedISP